Claims management performance
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Injured motorists in Queensland will be worse off for RACQ's withdrawal
7th Mar 2024One year on from the announcement of Queensland’s CTP scheme review, the withdrawal of major insurer the Royal Automobile Club of Queensland (RACQ) in October 2023 means former customers are unsure of their options. Claims management performance was said to be comparable across Queensland’s CTP insurers. Travis Schultz examines the key metrics to uncover a different story.
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